How to Collect Your Tickets

All tickets must be collected in person at the event for security reasons. Please bring this email and a valid form of identification to collect your tickets.

  • Identification card
  • Passport
  • Driver license

Ticket collection prior to the start of Oktoberfest Vietnam is available at the Catering Office, 4th Floor, Windsor Plaza Hotel, 18 An Duong Vuong, District 5, Ho Chi Minh City, Vietnam. Office hours are:

  • Monday to Friday: 8:30am to 6:30pm
  • Saturday: 8:30am to 5:30pm
  • Sunday: Closed

For ticket collection during Oktoberfest Vietnam, there will be a ticket counter open from 5:00pm to 10:00pm (8th, 10th, and 14th-17th October) at the ground floor of An Dong Plaza Shopping Center, 18 An Duong Vuong, District 5, Ho Chi Minh City, Vietnam.

Prohibited Items

To ensure that all guests have a safe and enjoyable time at Oktoberfest Vietnam, the following items are not permitted in the event:

  • All non-transparent bags or items, including backpacks, binocular/camera cases, cinch bags, computer bags, diaper bags, fanny packs, purses larger than 4.5" x 6.5", etc.
  • Explosives
  • Outside food and beverages
  • Illegal drugs
  • Laptops
  • Weapons of any kind
  • Other items that in the judgment of the management pose a safety hazard or diminish the enjoyment of an event by other patrons.

Age Restriction

This event is strictly for guests 18 years and older. Minors (below 18 years old) will NOT be permitted into the event. Guest maybe required to show ID.

Oktoberfest Planner – iPad mini contest

One ticket purchased is equivalent to one entry into the contest. To view contest details, please click here.

Only purchases made through the Oktoberfest Planner website will be valid for entry into the iPad mini contest. Purchases through the official Oktoberfest Vietnam website will not be valid for contest entry.

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Items Qty

Business class Saigon - Taipei / 01 round-trip air ticket (Will be drawn on the last night 15/10)


Economy class Saigon - Taipei / 01 round-trip air ticket (Will be drawn on the last night 15/10)


One Deluxe room night voucher for 2 persons - Windsor Plaza Hotel

Dinner buffet voucher for 2 persons at Cafe Central An Dong – Windsor Plaza Hotel 14

Set lunch voucher for 4 persons at Ngan Dinh Restaurant– Windsor Plaza Hotel

WMC Group voucher booklet 7
Foot massage voucher for 2 persons  at Windsor Spa – Windsor Plaza Hotel 1
Yokohama gift set 1 (including: Chelsea Polo T-shirt, Yokohama T-shirt, Tumbler bottle, Chelsea towel, Rubber wrist band) 7
Yokohama gift set 2 (including: Chelsea mug, Tumbler bottle, Chelsea towel, Rubber wrist band) 14
Yokohama gift set 3 (including: Yokohama T-shirt , Tumbler bottle, Chelsea towel, Rubber wrist band) 21


• All guests who have an Oktoberfest ticket and attend Oktoberfest Vietnam at Windsor Plaza Hotel. Exception: Tickets labeled with the letter “C” are not eligible for the lucky draw.

• Oktoberfest is strictly for guests over 18 years old. How to enter

• The guest must clearly fill out their personal information on the back side of the entry section of the ticket.

• The staff will separate the entry section of the ticket and put it into the lucky draw box, the ticket stub will be returned to the guest. The guest must keep this section to compare and verify winnings. The two sections must have the same number and personal details; the organizer will verify the two sections of the ticket to confirm the same number and determine the winner’s eligibility.

• Each night at 19:45 and 20:45, the organizer will present the lucky draw box on the stage and announce the lucky numbers, as well as display them on a large screen. Lucky draw numbers will be published after each event date on the Oktoberfest Vietnam Facebook page:

• The first prize and other prizes each night must be collected at the lucky draw area when the number is announced. After three announcements of the number, the MC will announce the name of the winner. If the winner does not approach the lucky draw area to collect, there will be a re-draw for a new number, and the original entry will be put back into the lucky draw box.

• During the first seven nights, if a guest arrives to the event after 20:45, they will not be eligible to win any nightly lucky draw prizes. These entries will be put into a separate box and at 24:00 will be brought to the stage to be placed into the large box containing all entries for the Grand Prize to be drawn on the last night. On the last night, all entries must be submitted prior to 21:30, after this time, guests arriving late will not be eligible to join the lucky draw.

• After the lucky draw has finished each night, all remaining entries will be placed in a small box to be placed into the large box and sealed until the drawing for the grand prize on the last night. • The grand prize will be organized on the last night of the event.

• For the Grand Prize, the guest does not need to be at the lucky draw area to claim their prize.

• One ticket includes one chance to win. Winning entries will not be re-entered for further prizes. How to claim your prize

• The winner must show an Identity card or passport when claiming a prize. Information on the ID card or passport must be the same as the information written on the back side of the entry portion of ticket. At the same time, the winner must show the ticket portion to compare and verify the winning number and date compared to the entry portion of the ticket.

• In the event a winner requests a third-party person collects the prize, the receiving person must show personal documents and authorization papers from the winner (with confirmation from the local government as per Vietnamese law).The organizer will check and verify these documents within 4 working days before awarding the prize to the third-party person.

• The entry portion of the winning ticket must be intact, not torn, no erase marks and without damage

• After the last night of the event, the organizer will contact the Grand Prize winner and publish the results of the lucky draw on media channels within 2 weeks.

• The winner must collect their prize at: Windsor Plaza Hotel, 18 An Duong Vuong St., Dist 5 Other regulations · For guests who win a Saigon Commercial Bank (SCB) Mastercard Debit prize:

ü SCB will contact the winner, the winner must visit the SCB An Dong Plaza Branch to open the card within 3 working days.

ü When arriving at SCB, the winner must show his/her ID card which matches the personal particulars submitted on the Oktoberfest ticket.

ü With this SCB Mastercard debit, the customer is able to join additional promotions at that time with SCB without any additional fees.

ü SCB will top-up the card within 10 working days after the customer opens the card. The customer must active the card to receive the money.

ü If the amount of prize is in the tax tiers set by government regulations, SCB will deduct the irregular income tax from the prize amount.

• For Grand Prize and nightly first prizes winners, the winner must pay all transportation fees, taxes and other expenses related to receiving the prize following current legislative regulations.

• The Organizer will collect personal income tax from the winner following current legislative regulations before transferring prizes to the winner.

• Windsor Plaza Hotel has the right to use the name, personal information and photograph of the winner for advertising / PR purposes without having to pay any fee or compensation.

• In the event of any inconsistencies or discrepancies between the Terms and Conditions and the contents of any brochure, marketing and/or promotional materials related to the Promotion, the Terms and Conditions officially published on the website shall prevail.

• In the event of conflict or complaint, the organizer’s decision is the final decision.

• Prizes are non-transferable or exchangeable for cash or any other items.

• Windsor Plaza Hotel reserves the right to amend, add sections or alter the entirety of the terms & conditions without prior notice, as long as amendments or additions are not negatively affecting the participants’ benefits, and revisions have been approved by Ho Chi Minh City Department of Industry and Trade.

Contact information

For detailed information, please contact 0908.477.489

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Contact us

Oktoberfest Viet Nam | Windsor Plaza Hotel © 2019 | Managed by | Terms of Use

 Jade Ballroom, 7th floor 18 An Duong Vuong, District 5, Ho Chi Minh City, Vietnam